Account Manager

Location: Western North Carolina Posted Date: December 8, 2017
Employer: To view company name. See instructions below
Employer Job Id: CareerMine Job Id: 1399732

Job Duties:

Attain or surpass annual sales forecast and develop new accounts on assigned product package; provide ongoing, profitable sales growth consistent with current forecasts by establishing and maintaining external customer relationships as assigned via the Account Manager call load

Participate with sales management in developing strategies to penetrate assigned accounts, initiating new business, and growing existing business through team selling efforts; works with product optimization/development, order acquisition, order fulfillment, distribution processes, and service groups to define, develop, and implement product improvements, new products and market/sales campaigns and strategies

Demonstrate knowledge of the application and operation of [Company] products while consistently representing [Company] objectives and policies

Consult, supervise and/or provide service to repair or maintain [Company] products; may be required to directly hire and directly supervise vendors and contractors

Travel in the assigned region to provide quick response and satisfactory solutions to immediate customer problems and product installations; provide customer support with a high level of professionalism

Participate in the long term resolution of product problems within [Company]'s product optimization process; provide product performance feedback and assist in the analysis and delivery of the solution that brings the product to target; involved in all activities associated with tracking and analysis of performance and provides consultation on warranty, policies and returns

Provide product and product support education for customers

Participate in sales planning process for the area and customers

Regular/frequent use of equipment database to document all customers, equipment, attachments and ground engaging technology (GET)

Job Qualifications

Bachelor’s degree in business or other related field preferred; will consider 5+ years industry related sales experience in lieu of degree

Must have 3+ years’ experience in a mining or quarry related role

Requires ability to read drawings and prints of bucket parts, bed liners, and dozer blades

Must have an insurable driving record and be willing and able to travel 80% by company vehicle (40K+ miles annually)

Strong computer skills required including proficiency with MS Office Suite, and ability to utilize an ERP system and CRM software

Requires MSHA certification

Other Required Skills & Abilities:

Must be able to create and foster excellent customer rapport and relationships

Working Environment: Noisy environment, heavy equipment; safety awareness is key element

Physical Demands: Some lifting (up to 50 lbs.) and climbing of stairs

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