Field Services Supervisor

Location: British Columbia Posted Date: April 18, 2018
Employer: To view company name. See instructions below
Employer Job Id: 43006 Careermine Job Id: 1489354
Tervita is a leading environmental solutions provider. Our integrated earth, water, waste and resource solutions deliver safe and efficient results through all phases of a project by minimizing impact, maximizing returns.™ Our dedicated employees are trusted sustainability partners to oil and gas, construction, mining, government and communities. Safety is our highest priority: it influences our actions and shapes our culture.

Why Work for Tervita?
  • Competitive wages and comprehensive benefit plan
  • Opportunities for career growth
  • Industry - leading experience
  • A culture that puts safety first

Position Summary:

Tervita Waste Management has an immediate need for an experienced Field Service Supervisor to join our Tervita Waste Management Field services team in Richmond, BC. The Field Service Supervisor reports to the Operations Manager and works jointly with Project Coordinators to direct Field Services activities. Daily responsibilities for overseeing the Field Services Group including: mentoring, developing scheduling and actively participating in the activities of the Field Service Technicians; ensuring that they operate safely and deliver professional customer service in the field.

Responsibilities:
  • Organize and facilitate weekly field services safety meetings and review all safety documentation paperwork
  • Complete daily Job Safety Analysis (JSA), Field Level Risk Assessments (FLRA) and Last Minute Risk Assessment (LMRA) as required.
  • Structure and coordinate the Field Technicians weekly activities.
  • Develop, train and mentor Field Staff to ensure they understand their role and responsibilities in relation to the operations group
  • Ensure all field staff has the required training and are fit for work.
  • Assist staff in resolving daily issues, clarify workload expectations when required and address opportunities for growth and improvement.
  • Review, audit and approve work tickets, field services documents and foreman's reports for completeness and correctness.
  • Ensure field services staff have the required tools necessary for the job and are competent to complete the jobs tasks required.
  • Respond to customer or operations requests for regular pickups and schedule accordingly.
  • Perform site inspections to ensure safety standards and procedures are being upheld as required.
  • Answer emergency response calls after hours and provide support to other districts and/or divisions.
  • Work with Field Technicians and Drivers to create a professional image while on site.
  • Work with Sales Representatives and Project Managers/Coordinators to schedule Field Technicians for upcoming jobs.
  • Act as a liaison between the Sales and Field Services group to ensure all concerns/inconsistencies are being identified and addressed
  • Assist with project management and onsite job supervision as required. Entails travel to project locations where needed to support business requirements.
  • Work with Field Services Supervisors and personnel from other WM districts to provide support staff and to ensure optimal staff utilization.
  • Provide operational input/support to bidding, quoting and project setup.

Qualifications:
  • Minimum of 5 years work experience within the waste management industry preferably within a field services and/or industrial cleaning capacity.
  • Previous experience supervising and mentoring a team.
  • Related Post-secondary education such as a Technical Diploma in Business, Science or Environmental studies.
  • Good understanding of the legal obligations of an individual in a supervisory role with respect to the relevant provincial safety laws and legislation.
  • Solid understanding of the environmental and oil and gas industry, as well as clients, suppliers and competitors in the waste management sector.
  • Excellent understanding of transport rules and regulatory  requirements along with ability to ensure compliance of such rules and requirements, including but not limited  to, permit conditions, waste characterization, waste classification,  container requirements, segregation requirements, storage limits, lab packing, bulking/blending, commingling, labeling, inventorying, shipping and receiving and TDG.
  • Industry certifications/training (TDG, WHMIS, HS Alive, HAZWOPER, First Aid et cetera) would be considered an asset.
  • Strong time management skills and ability to be work effectively under pressure, meet deadlines and manage changing priorities.
  • Ability to build relationships with Tervita clients and within all levels of the organization.
  • Open and honest with team members as it relates to all aspects of the work.
  • Maintain a positive attitude in all aspects of work along with a desire to continue to learn.
  • Ability to communicate effectively and express thoughts and ideas in a clear and concise manner.
  • Good computer skills with ability to effectively utilize Microsoft Word, Excel, Outlook and Windows.
  • Fit-for-Work each day.
  • Valid and current Class 5 Driver's License required. Air Brakes and Class 1 or 3 licenses would be considered an asset.

Interpersonal: 
  • Ability to communicate effectively and express thoughts and ideas in a clear and concise manner
  • Good time management skills and ability to work effectively under pressure and meet demanding deadlines
  • Ability to work effectively in an unsupervised environment
  • Good listening skills along with ability to accept and follow direction
  • Ability to multi-task, assess situations and prioritize tasks accordingly

[Company] is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or Provincial law or local ordinance.

Applicants who are extended an employment offer will be required to complete a pre-employment check. All employment offers are contingent upon the successful completion of this pre-employment process.

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