Information Assurance Administrator

Location: Newport News, VA Posted Date: December 8, 2017
Employer: To view company name. See instructions below
Employer Job Id: 2701 CareerMine Job Id: 1400064
Job Summary:

Primary focus of this position is Information Assurance (IA), the planning, implementation, operation and maintenance of primary and supporting systems that ensure the availability of data and information. This includes managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes. The Information Assurance Administrator plays a vital role in the protection of the integrity, availability, authenticity and confidentiality of user data in a secure computing environment. Other critical duties include performing System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM), Windows Update Services (WSUS) and Forefront Endpoint Protection (FEP) administration and user support. Responding to requests such as help desk tickets, telephone, email and in-person service within the Liebherr Groups and its Newport News VA location as well as other U.S. Liebherr facilities in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues.

 

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

 

Absent undue hardship reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

 

Essential Job Duties:
  • Administers and maintains distributed file system, assigns and maintains file and folder permissions.
  • Leads the continued implementation of the internal data classification policy and provides related training to end users.
  • Installs, configures and operates SCCM to control and configure client laptops and workstations.
  • Builds tests and deploys client operating system images using SCCM.
  • Installs, configures and operates master consoles to monitor the performance of computer systems (SCOM). Monitor event logs to determine whether adjustments need to be made, and to determine where changes will need to be made in the future, including repair or replacement.
  • Administers and maintains Windows update services (WSUS) to ensure all necessary network security updates, patches and preventive measures are in place.
  • Configures and operates malware and virus prevention system (FEP).
  • Assists with the implementation and optimization of corporate IT-Security end user e-learning course.
  • Assists with vulnerability remediation when necessary.
  • Assists in the annual internal security audit, which includes preparation, gathering of evidence and working with the internal security auditor to ensure a satisfactory audit result.
  • Assists in the coordination of mitigation measures of all negative findings from the annual internal security audit.
  • Assists in data recoveries for legal mitigations.
  • Provides security related leadership, guidance and training to end users and IT staff.
  • Reviews, implements, updates and documents company wide information security policies and procedures.
  • Handle support requests via help desk tickets, phone and email or in person.
  • Conducts Windows server builds and performs server maintenance tasks.
  • Gathers data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Responds to malware and virus related incidents.
  • Creates and maintains DNS and DHCP records and reservations.
  • Creates VPN accounts, issues smart cards and installs client/keys on user's computer.
  • Maintain an inventory of technology equipment.
  • Stays informed of current technology, trends and best practices related to networking and computer systems, as well as applicable government regulations. Analyzes and recommends changes and upgrades to staff and IT management.
  • Protects organization's value by ensuring integrity and confidentiality of sensitive data.

 

Job Skills: Applies the required Knowledge, Skills, and Abilities (KSA) in the performance of essential job duties:
  • Strong working knowledge of data and network security technologies and familiarity with systems hardware and software.
  • Solid experience with Microsoft System Center Configuration Manager (SCCM)
  • Solid experience with Microsoft System Center Operations Manager (SCOM).
  • Knowledge of Microsoft Security principles and best practices.
  • Knowledge of IT vulnerabilities and protection methods.
  • Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets, phone and email or in person. 
  • Ability to multi-task and work with limited supervision.
  • Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
  • Demonstrated ability to set and achieve goals.
  • Solid verbal and written communication skills, ability to communicate technical concepts to technical and non-technical audiences.
  • Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
  • Ability to work independently as well as in a team environment.
  • Experience supporting end-users on Windows desktop operating systems from version 7 to Windows 10 required
  • Experience using help desk software and ability to coordinate with other help desk personnel for successful and timely resolution of tickets.
  • Ability to recognize and troubleshoot Windows operating system related issues.
  • Experience using remote connection tools and help desk software.

 

Education and Experience:

Associates degree in Computer Science, Computer Engineering, Information Systems or related discipline and minimum 4 years of IT administration, operations, and maintenance experience or combination of equivalent education, training, certification.  Must have at least one of the following security certifications: GIAC: Global Information Assurance Certification or Security+.

Server+, Network+, Linux+. Technical Certification in Microsoft technologies (MCSE/MCSA), preferred.

 

Additional Requirements:
  • Travel domestically up to 5% of the time.
  • Ability to obtain and maintain a valid driver's license
  • Available for on-call work as needed.


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