Rental Equipment Mechanic Supervisor - Hydratight

Job Description

• For over 30 years, Hydratight (an [Company] company) has provided world-class bolted joint solutions and machining services to the Power Generation, Oil and Gas, Industrial and Aero industries.  Today, the breadth and depth of our product and service offering is unrivalled in our specialist field. Through our ability to innovate technology that makes connections safe, efficient and environmentally friendly, Hydratight sets international standards in joint integrity, providing trusted solutions to customers on a global scale.
• This position develops and implements best practice strategies to bring about and sustain change within the Gonzales rental & field service shop operations and support the organizations continued aim to deliver exceptional customer service at the lowest cost. This position assists in driving the improvement efforts throughout the Gonzales repair and refurbishment operations along with coordinating efforts to share and implement best practice solutions throughout the GOM region.  
• This position is responsible for local inventory management of rental and service assets, managing a team of shop technicians and the day to day operations of maintaining rental and service equipment.  A strong customer focus is required with the ability to meet the customer’s needs creatively and aggressively in very short timeframes.

Key Responsibilities:

• Manage and supervise a team of Shop Technicians and related procedures to ensure all equipment is properly maintained, repaired, refurbished, and available for daily rental & service requirements including emergency situations with 100% Customer Satisfaction
• Leads, develops and coaches a team of Shop Technicians within the Gonzales facility, formally appraising their performance annually, but also by providing regular performance feedback to management.
• Ensures good communication channels exist between shop and internal departments
• Responsible for coordinating training for Shop Technicians as needed to meet Hydratight objectives
• Liaise with appropriate centers of excellence and assure standardized work processes are in place    
• Participates in operational and associated administrative process improvement using appropriate LEAD Continuous Improvement tools
• Participates in cross-functional teams to identify root causes of process failures and facilitates problem resolution utilizing LEAD tools and techniques
• Follows and encourages adherence to ISO9001:2009 Policies, Procedures and Work Instructions
• Develop and analyze Key Performance Indicators (KPI) to identify internal issues and implement corrective actions and countermeasure strategies to be taken based on analysis of KPI results
• Responsible for all customer equipment repairs and calibration are performed
• Set and maintain housekeeping and standards throughout the local repair & refurbishment shop
• Responsible for inventory management of all rental and service assets
• Participate in local management meetings to set direction and manage operations of shop
• Works in a manner which protects the health, safety and welfare of self and others
• Other duties as required by Management

Required Skills

• Associates degree or Technical/Vocational certification with a concentration in Hydraulics, Pneumatics, Electrical, Electronics or Machine/Equipment Maintenance,  minimum 5 years related experience and/or training in a Lean environment; or equivalent combination of education and experience
• Strong background in inventory management practices in an operational setting using Inventory tracking software, preferably XAL and NXView
• Proven ability to drive change in an environment of continuous improvement
• Ability to work independently and take initiative in driving projects
• Ability to write reports and relevant business correspondence
• Computer literate – good working knowledge of MS Office applications
• Proven track record of leading and supervising a team of hourly employees
• Must be able to lift and carry 75 lbs
• Experience in operating a forklift
• Must be available to answer and respond 24/7 calls
• Must be able to interact with customers