Key Accounts Manager / West Coast - Hydratight

Job Description

• This Key Account Manager for Hydratight will cover the West Coast territory focusing on maintaining existing accounts, but the majority of business will be developing new business in areas of the state where Hydratight has had limited presence.  
• The majority of our business is emergency based; the candidate must have strong customer service skills, 24-hour availability to meet the customer’s needs and strong follow up and relationship building skills.  
• The market is a vast untapped territory and has great potential for Hydratight products and services in the Oil & Gas, Power Generation, Heavy Industry, Construction, Pipeline and other and industries.

Responsibilities of this individual include:

• Establish contact with existing clients to maintain and build future relationships within the territory assigned.  Candidate must have strong territorial management skills, along with establishing new clients through cold calling, research and networking within the assigned territory.
• Candidate will be versatile to be a “hands-on” salesperson when needed, and be able to conduct presentations to upper level personnel when required.
• Must be technically competent to understand applications as well as problem solver for customer’s issues.  The candidate must possess the skills to access the customer’s needs and solution sell.  Must have the ability to probe, question, and gather specific information about the customer, his needs and track the information for short and long term projects.
• Candidate must be an experienced, self-starter that understands territory management, time management and has strong customer service skills and is self-motivated.
• Candidate will be expected to travel within the assigned territory.  Travel will be via car or air, depending on time, budget and customer constraints.  It is estimated that overnight travel will encompass approximately 35% of their time.
• Liaise with internal sales support and operations staff on equipment requirements, quotations, orders, or follow up to insure customer’s needs are met.
• Work closely with management to insure company goals and objectives are being met within the territory.  In addition, relay competitive information and new market or product requirements to grow the Hydratight Sweeney line and maintain reputation as a leader in our field.

Required Skills

• Requires 4-year degree and/or 6 to 10 years industrial sales experience in the Oil & Gas, Petrochemical/Refining, Power Generation or Contractor industries.
• Must be computer literate and have experience working with Microsoft programs and sales CRM/database programs.
• Must be a self-starter, motivated, and familiar with tooling applications within the industries listed.
• Must be experienced in forecasting, budgeting, and developing a territory with little supervision.  Candidate will be held accountable for the financial results of the assigned territory.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, legal documents and technical design drawings.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community and be a strong problem solver.
• Ability to compose quotations and generate correspondence to customers, end users, and representatives that conforms to a prescribed style and format.
• Ability to effectively present information to management and public groups when required.
• Ability to work with mathematical concepts such as bolt load/psi/ft. lbs calculations, statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations such as pricing/profit levels.
• Will have strong mechanical aptitude.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• The physical demands of this position require the ability to lift 50 lbs. And perform on-site demonstrations with tooling as required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.