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CareerMine Job Id: 656829 Job Summary
| Title: |
SAP Functional Support Analyst |
Employer Job Id: |
------- |
| Location: |
Exton, PA |
Posted Date: |
January 6, 2012 |
| Employer: |
Registrant - Log In to see Company Name |
Closing Date: |
March 6, 2012 |
SAP Functional Support Analyst
- The global IS enterprise systems department for a major metals manufacturer is seeking an experienced, self-motivated functional support analyst with a focus on business operations. This position requires functional, transactional, and configuration experience with SAP’s PP, MM (required), and PM (desired) modules.
Key Job Responsibilities:
- Providing customer support for break-fix issues logged by the business. This includes timely response, analysis, and issue resolution for the customers.
- Actively work with business users and other members of the SAP support team to identify and implement needed SAP enhancements for the business that aligns with IS guiding principles.
- Contribute to SAP projects that require SAP operations expertise.
- Understanding of full-project life cycle methodology.
- Participate in system sustaining activities such as support pack applications, upgrades, and/or applying OSS notes to fix isolated system problems.
- Able to lead business through functional upgrades to existing deployed scope.
- Capable of deploying customer requests in a release based strategy approach.
- Integrate with other functional areas to provide various degrees of customer support.
- Thorough documentation of BPP’s, SLA’s, KPI’s, functional specifications, issues, issue resolutions, and other project related documents.
- Comfortable speaking with business users on a regular basis
- Ability to train key business users on occasion.
Key Job Requirements:
- Minimum of 4+ years as a support analyst, power user, or consultant in the PP, MM, and PM modules of SAP
- Bachelor's degree required. MIS, Supply Chain, Logistics, or Operations related field preferred
- APICS certification is a plus
- Excellent analytical, problem solving, and computer skills
- Strong written, verbal, interpersonal, and communication skills
- Experience with SAP ECC 6.0 is a plus
Ability to support, configure, establish master data, and map to business processes the following key sub-modules of SAP:
- PP (Production Planning)
- Master Data
- Material Master
- Production Version
- Resources
- BOMs
- Master Recipes
- MRP
- Planning
- Planned Order
- Evaluations
- Process Order
- Process Order Scheduling
- Process Order Execution
- Confirmation
- Period-End Closing
- Reporting
- Capacity Planning
- Capacity Evaluation
- Capacity Leveling
- MM (Materials Management)
- Purchasing
- Master Data
- Purchase Requisition
- Purchase Order
- Outline Agreement
- Reporting
- Inventory Mgmt
- Goods Movements
- Reservation
- Material Documents
- Physical Inventory
- Reporting
- Batch Management
- PM (Plant Maintenance)
- Maintenance Processing
- Notification
- Order
- Completion Confirmation
- Purchasing / Stores
- Reporting
- Preventive Maintenance
- Maintenance Planning
- Work Scheduling
- Reporting
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