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Inbound Customer Service Representative (Customer Service Representative)

Inbound Customer Service Representative (Customer Service Representative)
Where Mining Finds Its People

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CareerMine Job Id: 669274 Job Summary
Title: Inbound Customer Service Representative (Customer Service Representative) Employer Job Id: -------
Location: AB Posted Date: January 24, 2012
Employer: Subscriber - Log In to see Company Name Closing Date: March 23, 2012

Inbound Customer Service Representative (Customer Service Representative)

Salary: $55,000.00 to $60,000.00 Yearly for 40 hours per week, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, Pension Plan Benefits

Skill Requirements:

Education: Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: No experience

Work Setting: Business services

Business Equipment and Computer Applications: General office equipment, Electronic mail, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties, Order supplies and maintain inventory

Security and Safety: Basic security clearance, Criminal record check, Driver's validity licence check, Driving record check (abstract)

Own Tools/Equipment: Safety equipment/gear, Computer, Internet access, Cellular phone

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail

Transportation/Travel Information: Own vehicle

Work Location Information: Urban area

Exceptional interpersonal, oral and written communication skills.  A motivated individual with superior organizational ability – ability to priorities while attending to detail.



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