Management Associate / Account Representative

Job Description

• [Company] has an immediate opening for a Management Associate/Account Representative in its Headquarters location in downtown Pittsburgh.

Responsibilities include the following:

• Enters orders through multiple order entry systems, while ensuring order acknowledgement and order changes are compared to and validated against the customer purchase orders; 
• Manages inventories to meet customer supply requirements;
• Communicates with customers, producing facilities, and technical personnel on a daily basis on various issues including order entry, production, etc.;
• Follows the production of orders to insure on-time delivery to the customer;
• Develops customer specific market information to inform business forecasting; and
• Corrects all held and unbilled invoices.
• The Management Associate/Account Representative is exposed to various aspects of [Company] overall business. The interaction with the customer and multiple functional groups within the corporation provide a well-rounded basic knowledge of the order-to-cash process from beginning to end.

Requirements:

• Bachelor’s degree in business administration, communications, supply chain management or a closely related field
• Excellent communications and interpersonal skills
• Excellent planning and organization skills
• Computer literacy to a working skills level - proficiency in Microsoft Office, especially Excel
• Ability to adapt to and master web-based support applications
• Related experience in the steel, metals or closely related industry preferred