Business Systems Manager (Oracle e-Business)

Job Posting    

• [Company] is seeking a Business Systems Manager – Oracle e-Business. This position will reside at the corporate office in Irving, Texas.
• The Business Systems Manager for Oracle e-Business is a hands-on manager to lead all aspects of care and support of its’ Oracle e-Business installation. The Business Systems Manager for Oracle e-Business is responsible for the overall application design, planning, upgrade and support of the e-Business system. The Business Systems Manager for Oracle e-Business will apply proven communication and problem-solving skills to guide and assist clients and IT staff on issues related to the design, development, and deployment of mission-critical information and software. A proven record of leadership and ERP/Software knowledge is essential to ensure success in this position. The Business Systems Manager for Oracle e-Business will foster a strong team environment and possess excellent communication skills to effectively work in a fast paced and dynamic workplace.

Essential Responsibilities and Tasks

• Manage the Oracle e-Business application team to ensure a strong team environment that proactively supports all aspects of the e-Business installation
• Manage all aspects or production and project support as it relates to Oracle e-Business
• Ensure the application meets business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Review and analyze existing application effectiveness and efficiency, and develop and execute improvement initiatives
• Form strong partnerships with key business users/management
• Plan and budget initiatives, resources, and dollars on a yearly basis and ensure adherence to plan and budget, while adjusting according to the changing business needs
• Actively engage business management on a regular basis to ensure business needs are met
• Develop and manage detailed individual development plans for all team members
• Cultivate and disseminate knowledge of application-usage best practices; seek out opportunities to leverage application usage best practices
• Provide hands on functional support in the Financials, Purchasing, or Order Management modules
• Prioritize all group activities
• Ensure system health by recommending, planning, and implementing patches, system improvements, and upgrades
• Maintain best practices according to ITIL and Oracle standards
• Conduct research and provide recommendations and guidance on emerging application technologies
• Provide functional and technical oversight and mentoring of the e-Business team
• Ensure that system documentation is organized and kept current.

Minimum Qualifications

• Bachelor’s degree MIS, Engineering, Finance, or equivalent
• 8+ years of IT experience plus 3+ years of management/leadership experience
• 5+ years direct experience managing applications and/or systems management
• Proven experience in overseeing the direction, development, and implementation of software solutions
• Extensive experience in e-Business version 11.5.10.2 or later
• Extensive experience with Oracle applications and databases
• Proven experience working with Oracle Support, and Oracle management, including escalation of Support issues, addressing SEV 1 issues on a 24 X 7 basis
• Good knowledge of Oracle’s AIM or similar methodologies is desired
• Knowledge of Oracle table structure and usage of Toad
• Willingness to learn new Oracle modules
• Good understanding of manufacturing business processes
• Good project management skills and/or substantial exposure to project-based work structures
• Excellent oral and written communication skills
• Good customer facing skills
• Strong MS Office skills
• Strong analytical skills
• Ability to determine root cause of complex problems
• Ability to work on multiple Oracle assignments (Production support, enhancements, and Projects)
• Ability to prioritize work of multiple individuals in a dynamic and fast paced environment
• Desire to work in a fast paced dynamic environment
• Willingness to travel about 5-20%

Competencies

• Commitment and engagement through high level of work ethic and utilization of abilities for the best of the company.
• Internal and external customer and market management.
• Performance and result management.
• People management (i.e. management of subordinates’ performance and enabling teamwork).
• Demonstrated openness to change, flexibility, and adaptability.
• Establish trust and relationships.
• Entrepreneurial management (i.e. consideration of long-term risks and opportunities).
• Excellent communication skills, both written and verbal.
• Ability to motivate teams and simultaneously manage several projects.
• Demonstrated drive and initiative.
• Strong strategic thinking, problem solving, and decision making skills.
• Persuasion and negotiation skills.
• Sustainable management (i.e. compliance with laws and regulations).
• Professional competence (i.e. knowledge of the industry and cross-functional understanding.