Receptionist/Secretary 2012

Responsibilities

• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Responsibilities to include but not limited to:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Mail newsletters, promotional material, and other information.
• Make copies of correspondence and other printed material.
• Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
• Order and dispense supplies. .
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Qualifications

• Provide administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information. 
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• High school diploma or general education degree (GED) and at least three (3) years applicable receptionist/secretarial experience.
• Knowledge and experience of relevant Microsoft Office software applications - Excel, Word, Power Point, Outlook.

Key Competencies

• Verbal and written communication skills
• Attention to detail
• Confidentiality
• Planning and organizing
• Time management
• Interpersonal skills
• Customer-service orientation
• Initiative
• Reliability