Quality Manager

Company Information

• [Company] is one of North America's largest and most respected construction and engineering organizations.  With its roots dating back to 1884, the employee-owned company operates through a network of offices in the United States, Canada and abroad. [Company] offers construction and engineering services in a variety of markets including transportation, water/wastewater, heavy civil, power, oil, gas and chemical, building and mining. With 2010 revenues of nearly $10 billion, [Company] workforce includes approximately 10,300 staff and 14,400 craft workers.
• [Company] , Co. is a subsidiary of[Company] . For nearly three decades, our Kansas City-based engineering and consulting firm has provided clients across the U.S. and Canada with a broad range of award-winning services in the energy market.

Responsibilities

• The Quality Manager is a member of the districts senior management team and reports directly to the District Manager.  This position is responsible for leading the Company’s quality assurance efforts by establishing a vision, communicating with company personnel, motivating at all levels and acting as a champion for company quality.  Further, this position is responsible for managing the Company Quality Plan, and for assuring that quality standards and procedures are implemented.   

Essential Duties and Responsibilities include, but are not necessarily limited to the following.

• Supervises personnel in the Quality department.
• Communicates with senior management regarding quality assurance matters.
• Serves as the company’s principle contact in all quality assurance matters.
• Coordinates with company quality department leadership to ensure that the company’s quality standards are aligned with the parent company.
• Maintains a high level of understanding of company standards and guidelines.
• Maintains, improves and approves the Company Quality Plan documents including the Company Quality Plan, QA Manual and all other documents used in support of the quality department’s initiatives and requirements.
• Plans and schedules audits
• Manages the quality auditor programming including recruiting and training
• Assigns and coordinates quality auditors to the audits
• Manages the Quality Coordinator program including recruiting and training
• Facilitates Lessons Learned meetings.
• Maintains and improves the Lessons Learned database.
• Conducts informational and inspirational companywide quality presentations
• Participates in department meetings as required.
• Participates in department and division standards meetings as required.
• Understands the requirements of ISO 9001 Standards.
• Trains employees on the company quality program.
• Disseminates quality information in the office and on the intranet.
• Maintains, improves, coordinates and executes the company client critiques effort.
• Maintains, improves, coordinates and executes the company archive process.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Communications are vital to this position. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills

• Ability to operate a personal computer work station throughout the work period with occasional heavy demands. Experience with word processing, spreadsheet and database applications is required.

Education and/or Experience

• Associates degree in Quality Management, 10 years or more of related experience in Quality Assurance, or 7 years or more of experience in the engineering and design consulting industry

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.  The employee must occasionally lift and/or move up to 30 pounds. 

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.