Receptionist

Overview:

• Responsible for overseeing the front desk and related administrative tasks.

Typical Responsibilities:

• Answer switchboard to screen and/or relay incoming calls.
• Take and relay messages.
• Monitor sales call extension messages.
• Greets all visitors and directs them to proper person or meeting location.
• Greets delivery personnel and completes transactions.
• General clerical and administrative tasks including, but not limited to, processing invoices for, and involvement with, facility-related programs and maintaining telephone listing.
• Assist with meeting organization including conference rooms, equipment, coffee/water and catering.
• Maintain neat and tidy reception area.
• May receive, sort, and post incoming mail; may receive outgoing mail, add postage, and prepare for delivery.
• Deal with queries from the public and/or customers.
• Assists other departments with clerical duties as requested (typing, data entry, fax machine, copying, etc.).
• Assist in maintaining adequate coffee supplies are out in each kitchen area and that they are tidied up each evening.
• Special projects as requested or required.

Typical Requirements:

• High School diploma.
• 1+ years of related experience on multi-line switchboard.
• Strong verbal, interpersonal and written communication skills.
• Customer service oriented.
• Professional personal appearance and demeanor with co-workers, visitors, clients and vendors.
• Basic typing and clerical skills.
• Organized with attention to detail.
• Takes initiative; minimal supervision required.
• Able to multitask and maintain composure under pressure.
• Uses discretion with work documents and information.
• Reliable and dependable.
• If the job requires solo work assignments outside the office, then a valid driver's license is required.
• Drug screen, background check, and social security # verification.
• Ability to arrive promptly at work.

Training Requirements:

• Appropriate health and safety topics
• Full Microsoft Office Suite