Inside Sales Representative - Product Support

Job Description:          

• Assist [Company] walk-in clients and prospects. Contact and develop a positive [Company] relationship with assigned client base. Generate sales leads to refer to appropriate personnel. Provide cost effective solutions to clients. Initiate marketing programs to develop sales leads. Participate in client events.

Requirements:

• Sufficient computer skills to utilize [Company] internal and external software programs.
• Must have interpersonal skills sufficient to work cooperatively with people and to execute transactions.
• Must have ability to develop working knowledge of Caterpillar and competitive construction equipment model designations and application.
• Must have ability to comprehend equipment specifications, price lists, catalogs and common industry publications and reference material.
• Must have ability to develop the mechanical aptitude sufficient to relate to mechanical applications, failures, etc. and communicate with others that information.
• Must have effective, pleasant verbal communication skills.
• Must perform common sales calculations quickly and accurately.
• Must have ability to develop an in-depth knowledge of entire Caterpillar product line and applications.
• Must have ability to develop an in-depth knowledge of related operating department policies and procedures.
• Must have ability to develop an in-depth knowledge of [Company] operating department's functions.
• Consistent attendance.

Education and Experience:

• Proof of high school diploma or General Education Degree (GED).
• College degree preferred.
• Minimum of 2 years' experience in related field or equivalent technical background.
• Must be able to communicate (speak, read, comprehend, write) in English.

This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others, which includes any of the following: operating a motor vehicle, other vehicle, equipment, machinery or manufacturing process, the malfunction or disruption of which could result in injury or property damage; performing duties in the residential or commercial premises of a customer, supplier or vendor; working in any occupation subject to federal safety regulations.