Parts Operations Specialist (Mine Site)

Job Description:          

• Assist customers by accepting parts orders and processing them in the most expedient, efficient manner. Perform all branch store parts department functions and operations, which may include: warehousing, stocking, shipping and receiving, will call, shop and field service parts orders and expediting, customer calls, walk in orders and expediting, parts return credits, and core acceptance inspections and credits. Maintain the parts inventory as required.

Requirements:

• Must have knowledge of parts exchange components, Caterpillar and Allied product lines and applications, and all parts related work areas and their functions.
• Previous experience in all parts department areas preferred.
• Minimum one year experience in a parts sales environment.
• Must have a valid driver's license.
• Forklift operators' certification.
• Must have organizational and interpersonal skills.
• Must have Caterpillar reference sources knowledge and usage experience.
• Must have parts sales skills.
• Must have knowledge of Caterpillar parts, customer operations, customer transportation methods, and parts department procedures and policies relating to parts sales orders and credit memos.
• Must have computer skills and must be familiar with DBS, SIS, Antares.