Receptionist/Clerical Assistant

Job Description:          

Represent [Company] in a professional manner. Display a professional corporate image when assisting visitors. Perform receptionist duties for the front lobby. Provide general office support with a variety of clerical activities and related tasks to all areas as needed. Answer phones from main switchboard.

Job Summary:

• Represents [Company] in a professional manner. Displays a professional corporate image when assisting visitors. Performs receptionist duties for the front lobby. Provides general office support with a variety of clerical activities and related tasks to all areas as needed.

Essential Functions:

• Professionally administers phone calls, takes and receives messages for various personnel, transfers call to appropriate party.
• Greets visitors as they arrive in a professional, friendly, hospitable manner.
• Contacts the person the visitor is requesting. If unable to make contact, takes appropriate message.
• Provides clerical assistance to all departments upon request.
• Accepts assigned special projects and new tasks as position develops.
• Promptly opens front lobby area for operation at scheduled hours.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.

Additional Responsibilities:

• Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
• Contacts the appropriate person upon receipt of a package or delivery.
• Works cooperatively with relief and shift coverage.
• Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
• Work collectively with all departments and personnel.
• Must accomplish training and serve as a Green Belt in support of [Company] Six Sigma program.
• Work within and promote corporate values.

Knowledge Skills and Abilities:

• Must have sufficient skills to be able to enter data into Excel spreadsheets.
• Must be able to produce correspondence in Word documents.
• Must have ability to multi-task.
• Must have excellent verbal communication skills and phone etiquette.
• Must possess strong organizational skills.
• Must have the ability to gain knowledge of [Company] locations and key staff to direct callers and visitors.
• Must have ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must be able to work with minimal supervision.
• Ability to maintain consistent attendance.

Education and Experience:

• Proof of high school diploma or General Education Degree (GED).
• Prefer 6+ months receptionist experience.
• Ability to communicate in Spanish a plus.
• Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

Requirements:

• Prefer six+ months receptionist experience.
• Bilingual in English/Spanish a plus.
• Must have sufficient skills to be able to enter data into Excel spreadsheets.
• Must be able to produce correspondence in Word documents.
• Must have the ability to multi-task.
• Must have excellent verbal communication skills and phone etiquette.
• Must possess strong organizational skills.
• Must have the ability to gain knowledge of [Company] locations and key staff to direct callers and visitors.
• Must have ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must be able to work with minimal supervision.

This position will work at a Mine Site, hence will be required to complete New Miner MSHA training AND site specific training in addition, will adhere to all safety requirements required at the site.

This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others, which includes any of the following: operating a motor vehicle, other vehicle, equipment, machinery or manufacturing process, the malfunction or disruption of which could result in injury or property damage; performing duties in the residential or commercial premises of a customer, supplier or vendor; working in any occupation subject to federal safety regulations.