IT Associate – M2M

Position Description

• The[Company] , headquartered in Minneapolis, Minnesota, is a $10 billion company that stands alone as one of the world's leading producers of concentrated phosphate and potash crop nutrients. Our world-class mining and processing operations produce the highest quality fertilizer and animal feed ingredients. As a global leader in nourishing crops and delivering distinctive value to the world's agriculture, [Company] offers an opportunity to share in an exciting future.

What are our Values?

• We consider our employees to be our most valued ingredient. [Company] employees are richly diverse in their skills, experience and backgrounds. From engineering, operations, finance, HR, marketing and research, our team came to [Company] not just for a job but a career that makes a positive impact on the world by nourishing the crops our growing population needs.

Are you our next IT Associate – M2M?

• We are currently seeking an IT Associate – M2M for our FishHawk, FL location. The IT Associate – Business (ERP) – M2M is responsible for providing application support and the delivery of small enhancements of the Mosaic Operations Business systems. This includes all systems that enable the Mining, Production, EH&S, and Lab processes. Key activities include engaging with end users to diagnose problems and understand requirements; enabling system repairs and new functionality through application configuration, testing, training and documentation.

What will you do?

• Resolve system issues through application configuration, data and transactional repairs. Work with Service Delivery on technical issues and Solution Development on programming issues.
• Working with end users to understand current system issues and understand new requirements.
• Participate in the development of new solutions and enhancements by providing business analysis, application configuration, testing, training and documentation.
• Document final solutions including knowledge transfer to End Users,  Process and Tools Trainers, Quality Assurance and Planning / Architecture.
• Other job duties and projects as assigned.
• Be vigilant of issues and conditions that can affect their fellow workers.
• Report any issues that can impact the environment or the safety of the employees.

Position Requirements

• Associate’s Degree required, Bachelor’s degree preferred.  Major in Business, Computer Science, Engineering, or related technical discipline.
• 2+ years of phosphate industry experience working in Engineering, Technical and/or Operations-related role.
• Knowledge of mining, beneficiation and/or concentrate operations is required.
• Experience in budgeting or operational cost evaluation and computer modeling a plus.
• Computer modeling experience.
• Knowledge of plant computer applications strongly preferred.
• Strong skill level in Microsoft Excel, PowerPoint, Word, Outlook, and Project.
• Strong verbal, written, listening and presentation communication skills.
• Customer service oriented.
• Strong organizational skills and attention to detail.
• Ability to work independently with little or no supervision and within a team environment.
• Ability to work with employees at all levels of the organization.
• Demonstrated problem solving techniques and strong analytical skills.
• Ability to adapt to a continually changing business and work environment and manage multiple priorities.
• Proven ability to engage on multiple assignments and consistent meet deadlines.
• Physical work environment: Typically indoors and in a consistent temperature.
• Able to lift approximately 0-25 lbs. occasionally.
• Must be able to safely perform the essential functions of the job without posing a direct threat to the safety of his or her own self, or the safety of others.
• Must be authorized to work in the United States.