Salary: $22.00 to $26.00 Hourly for 40 hours per week, Bonus, Mileage Paid, Medical Benefits, Dental Benefits, Vision Care Benefits
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training, Some university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years
Business Equipment and Computer Applications: Windows, General office equipment, Electronic Mail, Electronic scheduler, Word processing software, Spreadsheet software, Database software, Mapping and data visualization software (GIS), Dispatch management service software, Monitoring and tracking software, Internet browser
Work Setting: Manufacturing, Repair and maintenance services
Type of service experience: 911, Ambulance, Fire, Police, Search and rescue, Mining, Oil and gas extraction, Alarm systems, Security, Ship, Towing, Snow removal, Delivery, Trucking
Dispatcher Specific Skills: Operate computer-aided communications and dispatching equipment, Receive requests for emergency assistance or service, Process and transmit information and instructions, Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment, Act as liaison between customers and drivers, Dispatch personnel according to schedules and work orders, Dispatch personnel as required by emergency situations, Troubleshoot mechanical problems, Maintain operator work records, Keep track of shipments, Follow-up on issues with work orders, Record mileage, fuel use, repairs and other expenses
Additional Skills: Maintain work records and logs, Perform general office duties, Monitor personnel workloads and locations, Ensure proper functioning of equipment, Provide customer service, Price orders
Security and Safety: Bondable, Driver's validity licence check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail
Transportation/Travel Information: Valid driver's licence, Own transportation, Own vehicle